Member says Houston auto dealer sold her car after she made down payment

Member says Houston auto dealer sold her car after she made down payment

Member complaint

I paid $800 as a down payment and was contracted to buy two different cars from Drive with Pride of Houston. The first car, a Saab, stopped working twice as I drove near rush hour on the highway. They told me they didn’t have a way to get the car, so I had to have AAA tow the car back to the dealership.

I received a loaner car and returned the next day and was told to try the Saab again, even after I told them I didn’t feel the car was safe. The car stopped running again during afternoon traffic. In addition, the brakes didn’t work properly and steering was stiff. I called Drive With Pride and was told to drive the car back to the dealership. It stalled on me again, and a friend and I pushed the car the rest of the way.

The second car I contracted to buy was a Mercedes-Benz CLK. I left it there to have the transmission checked, and they sold it.

I want a car with similar features and in the same price range as the Mercedes-Benz CLK and a $1,000 refund since they held my payment for several months although I didn’t have a car.

Sunny Shores, Houston

Status

Penalty box

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