Member says Henderson dental office overcharged for cleaning

Member says Henderson dental office overcharged for cleaning

Member complaint

My husband went to Dr. Eric Avitia of Henderson, Nev., for a regular dental cleaning. We were overcharged for the service, which included a cleaning, examination and X-rays. We were charged $230 despite my husband having no dental problems. They never gave a reason for the X-rays and he was never told how much he would be charged.

When I called their office, I was bluntly told, “Last time we charged him $90 and he didn’t complain.” Indeed, he had been told at the time the charges were high because it was his first visit, and next time it would be much less.

I’ve sent the practice a fax asking for an adjustment on these charges, but haven’t heard back. I am willing to pay $90, and thus would like a $140 refund.

Elizabeth Manzano, Las Vegas

Status

Penalty Box

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