Member says Edina medical center was impersonal, too quick to diagnose

Member says Edina medical center was impersonal, too quick to diagnose

Member complaint

I had a bad cough and went to the Minneapolis Heart Institute’s Edina, Minnesota, location. Think twice before you go here. I went in with a cough and was sent home with cough suppressant. I ended up with pneumonia a week later.

I went back and they did more tests. I went home and took the medicine prescribed. It didn’t work, so I went back, took more medicine and it still didn’t work. I gave up and went somewhere else. But they charged me close to $900.

The experience was awful. Don’t expect any more than the minimum required for whatever you’re going in for. One of the doctors made it obvious she didn’t want to get too close to sick patients. She just wants you to answer her list of generic questions. She’ll prescribe you the routine stuff and you’ll be on your way. I want a $500 refund.

Sophie Lu, Edina, Minnesota

Status

Penalty Box

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