Member says Durham construction company took money, but did little work

Member says Durham construction company took money, but did little work

Member complaint

I hired Evans Construction of Durham, N.C., to refinish my garage.

They took a $2,000 deposit, but have yet to complete the work.

Two months after receiving the advance payment, Mark Evans came to the garage to start breaking the walls to install a set of two windows. He worked for one-and-a-half days, broke some of the walls and then disappeared.

I tried to contact him for a couple of weeks, and he texted me that he had a family emergency. He promised to come by and complete the work, but never showed up.

I made more than 20 phone calls and sent emails, text messages and mail. He ignored my attempts at communication. When he finally contacted me, he admitted that he had been working on other projects. I asked him to return my money, and he agreed that this was his fault.

However, he still hasn’t made an attempt to pay me back.

I also discovered that the little bit of work that he had completed was incorrectly done. He broke the walls of my garage without accurately measuring the window size, an outcome that has now cost me more money and required me to order a custom-sized window.

I would like the contractor to refund the $2,000 deposit.

Shivjit Patil, Chapel Hill, N.C.

Status

Penalty Box

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