Member says Douglasville appliance repair company won’t complete refrigerator fix

Member says Douglasville appliance repair company won’t complete refrigerator fix

Member Complaint

I hired Expert Appliance Repair of Douglasville, Ga., to fix the water dispenser and ice maker on my refrigerator. They popped out the switch for the light and said that was the problem causing the ice maker to fail.

They ordered parts and told me it’d take five days for them to come in. I called to see if they had the parts later and they told me they’d call me back about it. When I called back, they said the parts were not in yet.

I’ve contacted them several times and they never follow up with me. My refrigerator is still not repaired. I want my refrigerator repaired.

Theodore Lanham, Douglasville, Ga.

Status

Penalty Box

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