Member says Coral Springs remodeler performed shoddy patio work
Member complaint
I hired DM Painting & Pressure Cleaning of Coral Springs, Fla., to paint and rescreen my patio screens, pressure wash my home and sidewalks and replace rotted fascia. I signed a contract for $3,300 and gave them a strict timeline because I was leaving town. Delayed work caused a delay in my travels. The owner, Dilson Munoz, assured me his team of people could do the work, but a painter who was inexperienced installed the screens, which later fell out of the windows. Munoz promised repairs, but he stopped showing up to my house, and never returned to do the pressure cleaning and resealing of the patio. I want a refund of $815, the cost of what another company charged to rescreen the patio.
Roberta Bonfiglio, Pembroke Pines, Fla.
Status
Penalty Box
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Our Angie’s List complaint resolution team attempts to mediate disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.
