Member says contractor took money but never produced granite countertops

Member says contractor took money but never produced granite countertops

Member complaint

I hired A1 Affordable Designs of Pompano Beach, Fla., to fix granite in the bathroom and install three matching shelves. I paid $3,000 for the granite, and then I was told the owner couldn’t deliver on the cabinets. I specifically said I wanted cream cabinets, not white.

After 3.5 months of repeated calls, I was told I could only get them in white. He returned $1,400, but refuses to return the rest. He hung up on me and told me he doesn’t care what I do, he’s not giving me back the money.

He thought I would accept the cabinets in white. When I refused, he completely cut off all communication.

I want a refund of $1,586.27 for the granite I purchased that he didn’t install.

Cynthia Timpone, Boca Raton

Status

Penalty box

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