Member says Concord landscaper failed to grow grass

Member says Concord landscaper failed to grow grass

Member Complaint

I hired Myscapes of Concord, N.C., to seed two large bare spots in my lawn, but nothing has happened. I still have the same two large bare spots in my lawn.

They came back a couple times and reseeded, but the two bare spots still exist. They never answer the phone. I have called them a number of times, and they will not return my calls. I might as well have burned the $675 in the yard because my money is gone, and there is still no grass.

They said they guarantee the work, but that isn’t true. I want a $675 refund.

Mickey Cline, Charlotte, N.C.

Status

Penalty Box

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Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.


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