Member says Clayton remodeler failed to finish garage

Member says Clayton remodeler failed to finish garage

Member Complaint

I hired Custom Remodeling Services of Clayton, N.C., to build a garage. They never completed the project.

They left a strip of molding up, and didn’t complete some stripping in the back of the garage. They were supposed to build up the dirt around the back of the garage according to the inspector, and they never did that either. They failed to apply a second coat of paint or pave the sidewalk. They also never poured a strip of concrete in the front of the garage.

We have tried to reach them several times, and they will not respond. We gave them longer to finish the project, and they didn’t comply. I would like them to complete the work on the garage.

Granville Davis, Raleigh, N.C.

Status

Penalty Box — Broken Promise

Editor’s Note: This service provider told Angie’s List that it would address the consumer’s issues, and failed to do so, which landed them in the Penalty Box for a broken promise.

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