Member says Chicago moving company damaged property

Member says Chicago moving company damaged property

Member complaint

I hired Trade Movers of Chicago to move my home. They arrived more than two and a half hours later and used a smaller truck that what I was promised, so they didn’t finish until almost 1 a.m. They broke some of my furniture and appliances. There was a large dent in my refrigerator, and they tried to tell me it was already there. They didn’t have enough packing supplies like tape and furniture covers, which is why my items were damaged. When I spoke with them, they accepted responsibility for all the damage that they did, but were unable to produce evidence of the insurance claim that they promised. It’s been more than a month, and I still haven’t heard from them. I would like them to pay for the damages to my property.

Ross Deleos, Hoffman Estates, Ill.

Status

Penalty Box

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