Member says Chicago contractor damaged granite countertop

Member says Chicago contractor damaged granite countertop

Member complaint

I hired Vincent James Contracting of Aurora, Ill., to add two outlets and ceiling fixtures to my dining room and install upper and lower cabinets and a granite countertop at a cost of $1,200.

It should have been a two-day project, but five days in, I realized they were learning as they went. The dining room ceiling outlets are crooked and need to be repaired. One of them isn’t even attached to a stud — just free-floating in the drywall.

They cut the granite countertop to the incorrect size twice. I had purchased custom cabinets, and they started damaging them with their attempts to get it right.

It was a nightmare from the start. I had to pay another granite company $375 to replace the poorly cut granite. I would like Vincent James Contracting to refund me $375.

Terry Kittle, Carpentersville, Ill.

Status

Penalty Box

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