Member says Charlotte contractor won’t address failed inspection

Member says Charlotte contractor won’t address failed inspection

Member Complaint

I hired the Contracting Team of Matthews, N.C., to renovate my new home, including remediating mold damage, replacing columns, renovating the bathrooms, relocating the washer and dryer, installing a dishwasher and new countertops, refinishing hardwood floors, laying tile in the kitchen, fixing the electrical box, replacing windows and adding insulation.

Don [Salomon, the owner] assured me that he would be in frequent communication to let me know how it was going. However, Don didn’t communicate clearly with the subcontractors, resulting in repeat visits and additional charges.

Don wasn’t able to complete the work in the 10 days that he verbally committed to or the 21 days listed on the contract. Additionally, I was dissatisfied with much of the work. The complications that Don has put me through includes him failing to request both rough and final inspections for electrical, mechanical, plumbing and building permits, disconnecting his phone numbers, lying about requesting inspections and misrepresenting his role in the inspection process.

As it stands right now, the city has failed my building inspection and is requiring a structural engineer to certify the work because they didn’t see it partially completed with a rough inspection. Don is refusing to take responsibility.

I reminded him that he is still under warranty and his contract states that his work will comply with all building codes and other applicable laws. I want the company to hire a structural engineer to certify that the building work passes inspection.

Heather Simpson, Charlotte, N.C.


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