Member says cell phone provider didn’t send agreed-upon rebate
Verizon Wireless of Colerain in Cincinnati indicated intent to rebate the $200 it promised in exchange for a trade-in on my used 32-gigabyte iPhone 4S. Verizon hasn’t provided the rebate yet. After contacting the corporate office, I was refunded the expected value of my trade-in, which is less.
I want a refund of $200 to honor the written commitment to rebate $200 for my used phone as their staff indicated.
Walter Handy, Cincinnati
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