Member says Boyce window blinds contractor left him shut out

Member says Boyce window blinds contractor left him shut out

Member complaint

I hired Steve Scott’s Plantation Shutters & Window Fashions of Boyce, Va. to install blinds. I moved into a new condo and I have used him in the past. I contacted him again to install some blinds and paid a 50 percent deposit. I was promised that the blinds would be installed within 14 business days.

The lines of communication stopped shortly thereafter. It’s been several months, and he is not communicating with me about installing my blinds, nor has he returned my deposit.

This is frustrating. I either want my money back or my blinds installed.

Michael Wolfe, Washington

Status

Penalty box

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Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.


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