Member says Big Bear Lake painter did sloppy job

Member says Big Bear Lake painter did sloppy job

Member complaint

I hired Chuck’s Painting of Big Bear Lake, Calif., to paint the exterior and guest quarters of a cabin.

The crew did a sloppy job. The spraying went well, but the detailed finishing wasn’t done properly — some areas were missed. I found a six-pack of empty beer bottles on the deck. My phone calls weren’t returned. I want them to correctly trim and paint the caulking that seals the void where the gables meet the roof line on the guest quarters and apply trim and base paint to missed areas.

Alan Thill, Norco, Calif.

Status

Penalty box

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