Member says Austin remodeling company took money and ran

Member says Austin remodeling company took money and ran

Member complaint

I hired Longhorn Technical Services of Austin, Texas, to perform remodeling and handyman services when I put my Texas house on the market.

He asked for money upfront before any work was performed. I needed the work done quickly, so I trusted him to do the job even though I no longer lived in the house or state. My realtor informed me that he didn’t finish all the work that I had paid for and what he did complete was of low quality. Neighbors and my pool maintenance man also reported that Longhorn crew members were swimming in my pool. The owner argued with me over the phone and had all sorts of excuses for his tardiness and delay, including claiming a death in the family. I felt robbed and had to have other people take over. I’ve called him several times to ask for a refund, but he hasn’t responded. I would like a refund.

Brenda Hunter, Kirkland, Wash.

Status

Penalty Box

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