Member says Atlanta painter did sloppy work

Member says Atlanta painter did sloppy work

Member Complaint

I hired Strength Roofing and General Contractor of Atlanta to paint the walls and molding in the foyer, great room, dining, hallway, kitchen and sun room, as well as the ceiling in the great room and kitchen.

I told the owner I would wipe the walls and molding down as I did not want them painting over dust. He said that was not necessary as his crew would do that as prep work. He assured me he understood what I expected and that the job wasn’t finished until I was satisfied.

He gave me a roll of painters tape to mark any mistakes. I did as he asked and marked areas that needed attention. The places I had pointed out that need the caulking replaced had not been touched, just painted over. You can see where previous nail holes were. Paint runs were everywhere. The door and window molding had wall paint on the sides. Nail holes on one wall have been filled and the area was sanded, but wasn’t repainted.

The paint crew was fired. The owner said he had another painter he would send out. That didn’t happen. After numerous no-response calls and text messages he said he’d do the work himself. That didn’t happen. It’s now been four months.

I want a $2,450 refund.

Suzann Benefield, Fayetteville, Ga.

Status

Penalty box

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