Los Angeles electrical work not up to code

Los Angeles electrical work not up to code

Lacking electricity

COMPLAINT: Anika Denton, Los Angeles

"I hired Citywide Electric to change my meter to city specifications and redo some wiring. The estimate was $4,200. The next month I found out from another contractor that the wiring I paid Citywide for was never installed. The city inspector wouldn't sign off on the meter since it wasn't installed where he said to put it.

"When the work was supposedly finished, Citywide said it was going to cost $5,200 unless I could find the old estimate. I'm still using temporary power and can only use one appliance at a time in the kitchen."

DESIRED RESOLUTION: "I would like all of the requested electrical work fixed to city code and the electricity in my house to work properly. If this can't be done, I request a full refund immediately."

STATUS: Penalty Box

Air error

COMPLAINT: Robert Villafana, San Fernando

"I hired AV Air Conditioning & Heating Inc. to perform maintenance on my air-conditioner. The next day I noticed the green light that shows the unit is operational wasn't on, so I called them. They came back five times and couldn't fix the problem. They then sent me a letter stating that after evaluating the entire system, it was installed incorrectly. They serviced the unit last year and it didn't have a problem. Bottom line: it was working when they came and now it's not."

DESIRED RESOLUTION: "I want a working unit at no additional charge."

RESPONSE: Eileen Uribe, customer service manager, AV Air Conditioning & Heating Inc.

"We highly recommend the member install a filter box. We will be happy to do the work for him at a very fair price."

STATUS: Stalemate

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