Leaking skylights blamed on Boston roofing contractor
Boston Penalty box
Partridge Roofing Industries Inc.
Didn't respond to Cathie Ricci's complaint about a roofing job, which she says now leaks.
Also in the box...
Monro Muffler Brake & Service [Watertown]
American Mechanical Co.
COMPLAINT: Cathie Ricci, Acton, Mass.
However, in short order, the roof began to have extensive leaks. They tried to fix the leaks, which were associated with the parts of the roof around the skylights.
After several attempts, they stopped trying to fix their shoddy work. After many unanswered phone calls to Partridge Roofing, I finally spoke with them and they assured me they would replace the skylights so the leaking would stop.
After not hearing back from them, I began calling repeatedly. I've called 30 times over four months with no reply.
My roof still leaks, and I've poorly spent more than $20,000. I find the ultimate lack of responsibility shocking."
DESIRED RESOLUTION: "I'd either like my money back or I want them to redo the roof and skylights."
STATUS: Penalty box