Lawn care company issues refund in Raleigh area

Lawn care company issues refund in Raleigh area

Member complaint

A salesperson from Scotts Lawn Service’s Morrisville, North Carolina, location came to my door offering a late spring fertilizer and weed control treatment for $25 if I agreed to use them right then, so I did.

I called them later to ask when they’d perform the service, and they said sometime in the next two days, but couldn’t give a specific day or time.

They charged me $30 instead of the agreed-on price and did the summer treatment rather than the late spring one I expected.

I called the salesperson, who said he’d talk to his manager and get back to me, but he never did.

The weed control didn’t work, because I have more weeds in my yard than before.

I canceled the service. I want a $5 refund, since we agreed to $25.

Roger Chang, Apex, North Carolina

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