Las Vegas travel agents give advice about trip planning

Las Vegas travel agents give advice about trip planning

Why should people plan a trip through a travel agency?

Debbie Brantley: "We can give you directions to places where you may not have ever gone."

Geny Del Rosario: "It's personalized service. A lot of people still want that person-to-person service."

Rosemarie Hughey: "Because of security, knowledge and expertise. Without an agent, you're on your own."

Do you plan all aspects of customers' trips?

Debbie Brantley: "Yes. We do everything."

Geny Del Rosario: "Yes. We do everything for the customers."

"My services are worldwide, and they include everything."

How do you charge?

Debbie Brantley: "If there's a lot of extra time involved, there might be an extra fee."

Geny Del Rosario: "We charge $50 for round-trip tickets and fees for different services."

Rosemarie Hughey: "That depends on the trip itself. The service fees are minimal - from $5 to $10."

How far in advance should people plan trips?

 Debbie Brantley: "It depends on the vacation and where they're going."

Geny Del Rosario: "You should book six months to a year out for cruises and group tours."

Rosemarie Hughey: "They should book this year for next year."

Do you have a region or country you specialize in? If so, where?

Debbie Brantley: "My preference is Hawaii because I travel there a lot myself."

Geny Del Rosario: "Yes, the Philippines."

Rosemarie Hughey: "I don't have a certain area."

How far in advance do people need to get their passport?

Debbie Brantley: "As soon as possible. You never know if there's going to be a glitch."

Geny Del Rosario: "The U.S. passport takes four to six weeks to get."

Rosemarie Hughey: "If they want to take a trip, they'd better get one now."

What's the one travel tip you always give customers?

Debbie Brantley: "Just go with the flow; sometimes you can't control everything."

Geny Del Rosario: "Be specific because when you make changes, you lose."

Rosemarie Hughey: "I tell them to have all their paperwork in order."

Do you recommend customers get trip insurance?

Debbie Brantley: "Always purchase travel insurance."

Geny Del Rosario: "Insurance is good for piece of mind."

Rosemarie Hughey: "Definitely. It's a must."

What's one place you recommend everyone should visit and why?

Debbie Brantley: "It's different for everybody."

Geny Del Rosario :"I like Alaska because it's a different world."

Rosemarie Hughey: "It depends on their likings."

What makes your agency better than others?

Debbie Brantley: "We focus on service."

Geny Del Rosario: "My agency is tiny; that makes a difference."

Rosemarie Hughey: "My personalized attention."

Are more vacationers turning to Internet travel sites instead of agencies? If yes, how are you handling this?

Debbie Brantley: "I don't think it's as popular as it used to be."

Geny Del Rosario: "Not necessarily; it depends on the person. If you're smart, you won't take the risk."

Rosemarie Hughey: "Sure. A lot of people use the online sites. You handle them with the same courtesy." 

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