Las Vegas mover 16 days late with belongings says homeowner

Las Vegas mover 16 days late with belongings says homeowner

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Heated baggage

COMPLAINT:

Cliff Oliver, Austin

Puliz United Van Lines packed my belongings as agreed, but with little warning, they delayed pick-up about a week. Once they removed my belongings, the quality of the service deteriorated further. After I left Nevada, I called Puliz. They said they might make the latest delivery date. I continued in good faith to work with them to secure our delivery, but my belongings were subjected to heat in their van. The actual delivery occurred 16 days after pick-up.

DESIRED RESOLUTION:

"A reasonable settlement for this move would be $6,781.96 for packing and moving charges."

RESPONSE:

Karen Clark, claims specialist, Puliz United Van Lines

"We have requested documentation from him, and upon receipt, we will attempt resolution within the contract terms."

STATUS:

STALEMATE

 


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Comments

Christine

Subject:

Seems to me you pay for them to hijack your belongings while they attempt to fill the rest of the truck up so it will be a full load. What a crappy way to do business!

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