Las Vegas client says tax accountant dropped the ball

Las Vegas client says tax accountant dropped the ball

Member complaint

I purchased two Angie’s List Big Deals for tax return service from Daniel Scarberry, MBA/CPA, in Henderson, Nevada. He was very responsive at first. I met with him and gave him my tax information, and we set up an appointment to review the documents.

He canceled the appointment, telling me the system was down. We made another appointment, but that day he only called and asked me some questions. He then sent me a one-page incomplete document outlining my taxes, and told me he would email me my returns.

However, I never received my tax returns, even after the tax deadline. I would like a full refund of both Big Deals.

Alton McMillon, Henderson, Nevada


Penalty Box

Have a complaint?

Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.

Post New Comment


What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!