Landscaping remorse resolved with reseeding

Landscaping remorse resolved with reseeding

COMPLAINT: Douglas Kern, Westerville, Ohio

"I wanted my front yard replaced to match my side and back yards. I sprayed to kill the existing lawn, and then [landscape architect] Mike Warner and the Columbus-based Oakland Nursery crew came in and removed old turf.

"They added new topsoil, tilled, leveled and raked it to be ready for seeding. They did an excellent job up to the point of seeding.

"I wish I would not have listened to Mike, who stated he could match the side and back yards, using a grass seed encased in a cellulose coating that would retain water for faster germination. Instead, he used the wrong type of seed.

"I shouldn't have paid the bill in full, as Oakland Nursery won't return my calls or e-mails. They did a great job but totally ruined the final stage of it."

DESIRED RESOLUTION: "I want exactly what I paid for."

COMPANY RESPONSE: Michael Warner, landscape architect, Oakland Nursery

"The type of grass the member is unhappy with was not our seed. The large-bladed grass that is coming up is from last year's lawn. However, I am prepared to try to repair the lawn."

STATUS: Resolved

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