Landscaping project falls short

Landscaping project falls short

Drain disaster

COMPLAINT: Dorothy Renier, Milwaukee

"I hired Botts MCR to help with backyard flooding and to build a garage. Botts said they'd implement a dry riverbed with French drains. They didn't install the drains correctly, and when I asked what they were doing, they said they 'didn't exactly' install French drains. They were here for months pushing dirt around and not doing any work. I came home one day and found one of the men sitting inside of a Bobcat [bulldozer] in my yard, 'enjoying' himself in broad daylight. After this, I called the owner, and he said that's happened before and that 'his guys get bored.' He was obnoxious and vulgar and didn't control his crew."

DESIRED RESOLUTION: "I want Botts MCR to pay a qualified company to re-dig the dry riverbed correctly or reimburse me $17,092."

Penalty Box

Hot air?

COMPLAINT: Christine Bueckers, Wauwatosa, Wis.

"I hired Iron Fireman to install an air handler in my attic and a heat pump on my sun roof. They said both units were efficient and quiet. After the installation, the noise level was unacceptable. When I received my first heating bill, my energy usage almost doubled. I told Iron Fireman this but they denied it. They later admitted it was true but didn't know why. They said they'd change the system back to radiators but later said they'd do nothing unless I got a lawyer."

DESIRED RESOLUTION: "I want them to reimburse me for legal fees and a better system or I want my money back."

STATUS: Penalty Box

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