Landscape service accused of breaking Columbus mowing contract

Landscape service accused of breaking Columbus mowing contract

COMPLAINT: Patricia and Ken Pikor, Columbus, Ohio

We were looking for someone to do quality lawn mowing in our area, and I heard about Garry Wolfe, [owner] of Creative Spaces Landscape/Design in Dublin, from his wife, who said he bagged lawn clippings and did other services as well. We accepted a mowing contract from him for $120 and discussed repairing our driveway for $2,200. He told us we would get a month of free mowing with a signed contract. We also inquired about leveling some bricks on a small patio.

After he "leveled" a large, 1,000-pound patio stone, we noticed it was cracked. He assumed responsibility, agreed to waive the $60 leveling fee and offered to replace the stone at no cost to us within a month. He also said he would water seal our driveway at no cost. We were happy with this level of customer service and posted a nice review on his website. However, after the first lawn mowing appointment, Garry did not bag the clippings. We also paid $30 for skimpy lawn fertilization, which we had to redo ourselves.

A few weeks later, Garry terminated our mowing contract, saying we wanted too many "free" services, though he was the one offering them. He said he'd send us $60 for the remaining two weeks of our contract and $60 for the patio stone he cracked. After hearing nothing, we mailed him a letter and still didn't receive a check. We never got the free mowing or the water seal on our driveway.

DESIRED RESOLUTION: I would like a refund of $60 for a prepaid lawn mowing service contract Creative Spaces Landscape/Design self-terminated.

STATUS: Penalty Box

Post New Comment


What is Angie's List?

Angie’s List is the trusted site where more than 3 million households go to get ratings and reviews on everything from home repair to health care. Stop guessing when it comes to hiring! Check Angie’s List to find out who does the best work in town.

Local Discounts

Daily deals up to 70% off popular home improvement projects from top-rated contractors on Angie’s List!