Landscape contractor accused of subpar work in St. Louis
Didn't respond to Jack Seyler's request that the company fix what he says is defective workmanship on a retaining wall they installed.
Also in the box...
Editor's Note: Because Thomasville of Brentwood eventually responded to and resolved Karen Snyder's complaint, the company has been removed from the Penalty Box.
COMPLAINT: Jack Seyler, Gilbert, Ariz.
"I hired Nature's Design to install a retaining wall in the backyard of my St. Louis home.
"They verbally guaranteed their work, but failed to live up to their word when problems developed with portions of the wall settling."
DESIRED RESOLUTION: "I want them to replace the defective workmanship."
STATUS: Penalty Box