Kitty litter no match for Boston plumber
Member name Jill Owens
Company Plumbing Solutions Inc.
Was work done? Yes
Hire again? Yes
Approximate cost $492
Description of work "They replaced my garbage disposal because my daughter emptied the litter box in it. When she turned it on, the litter became like concrete. They charge $36 per quarter hour. The work took an hour and a half; they spent a little more than half of that time fetching materials."
Member comments "I've used Plumbing Solutions for a long time. Every time I've called them, they usually get someone out the same day. They're extremely professional and always do good work. I've never had to call them back. They're friendly and a lot of people in our neighbor- hood use them. I would recommend them to others."
"Plumbing Solutions was very kind and didn't make fun of us," Owens says. "I found it kind of humorous, but it's how we get through stuff like this." Owens says she usually takes care of the family cats, Tipper, Misty and Sammy, but for some reason her 18-year-old daughter, Kelly, emptied the litter box that day. "I was standing right there and asked, 'What are you doing?' but it was too late," Owens says. "It looked like wet cement and we tried to scoop it out, but that didn't work." Tim Sullivan, president of Plumbing Solutions, says cleaning an entire box of instant mashed potatoes from a disposal was worse than the cat litter. "Not only was the disposer full, but several feet of the kitchen drain pipe had to be cleared of the goo as well. It took three to four hours to fix it."