Kansas City moving company accused of carelessness

Kansas City moving company accused of carelessness

COMPLAINT: Dwight Melhorn, Raymore, Mo.

"Sumler Moving Co. moved me from Overland Park, Kan., to Raymore, Mo. During the move, they broke a piece of trim off my dresser. They promised to repair it within a week.

"After many phone calls, they haven't returned the trim piece. I've since been trying to get them to repay me, since I had purchased moving insurance.

"During my most recent interaction, they tried to tell me that the furniture repair companies had given them an $85 estimate, which was too much.

"They asked me, 'Where are we going to come up with $85?' I told them it wasn't my problem since I had purchased insurance. "

DESIRED RESOLUTION: "I want the repaired trim piece returned."

STATUS: Penalty Box


New to the Kansas City Penalty box

Outdoor Design Group

Anderson’s Appliance Service


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