Kansas City concrete company keeps family in the game

Kansas City concrete company keeps family in the game

Member Complaint

I hired Concrete Design of KC in Kansas City, Mo., to tear out an existing driveway, replace and expand a new driveway and pour and set a basketball pole. Initially the owner, Ron Pfannenstiel, was very attentive to the project and really worked with me on pricing. He was also bidding a job at my father-in-law’s property and really wanted the two jobs. They demolished the old driveway and poured the new drive. Things were going well, but then I pointed out to Ron that the basketball goal was not placed in the right spot and was too far from the edge of the driveway, making it unsafe to use. He said it was too late, but he’d look at options to correct it. Then I discovered the bottom panel of my garage door was damaged during the project. Ron agreed to replace the panel. After the cleanup, a crew member collected the money due, but I only paid 80 percent because there were still outstanding issues. After that, I no longer had any contact from Ron. I sent numerous emails, made calls and left messages. He walked away from an unfinished job and now I have a 7-foot crack that is threatening to take off the corner of my slab. How does it crack like that after three weeks? To have my kids not be able to play basketball after all this time is upsetting the whole family. I spent nearly $5,000 on a job that haunted me for weeks. I want the basketball goal removed and placed correctly. I also want the crack repaired and an exterior painter to fix the garage door.

Andy Traub, Spring Hill, Kan.

Status

Resolved

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