Island Lake homeowner says siding company won’t offer receipt
I hired Quality Paint & Remodeling in Island Lake, Illinois, to repair soffit and siding on my house’s exterior My relocation company required this while I prepared to sell my home.
When the worker finished, I paid him in cash, but forgot to collect a receipt, which I need to prove to the relocation company that the work was done. I contacted Quality Paint and told them this was holding up our home sale.
I sent nine texts in five days to get them to send a receipt, to no avail. He eventually got back to me and said he would email the receipt, but never did.
I would like a receipt stating the work has been completed.
Kevin Button, Island Lake
Have a complaint?
Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.