Irving remodeler takes money, doesn’t finish job, homeowner says

Irving remodeler takes money, doesn’t finish job, homeowner says

Member complaint

I hired Premium General Contracting and Designs in Irving, Texas, for a three-part home remodel. The first part included remodeling my kitchen with new flooring and demolishing a porch. The second part included adding a 320-square-foot room addition where the porch was, finishing the flooring throughout the house and installing new toilets, sinks and showers in two bathrooms. The third part included finish work — painting the entire interior, installing cabinets and appliances in the kitchen.

We signed a contract, and I paid owner Michael Wright $8,000 to get started. But he only tore up the floor. He never came back to finish the work, and he won’t return any phone calls. I want him to come back to finish the job. If he isn’t willing, I want a refund of $8,000.

William Pacheco, Austin, Texas

Status

Penalty Box

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