Insulation installation creates dispute

Insulation installation creates dispute

COMPLAINT: Curtis Henquinet, Mooresville, N.C.

"I hired Iredell Insulation Services to replace missing floor insulation. They quoted me $100. After they arrived, they mentioned the floor insulation needed to be secured and I agreed to this extra work.

"After they pushed the insulation up, gaps were made. I complained and they came back out to fix some of the gaps. There were still gaps and I called and was told they had already been out three times and wouldn't be back out."

DESIRED RESOLUTION: "I want them to complete the work as agreed upon or refund part of my bill."

STATUS: Penalty Box

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