Indianapolis TV repair companies talk about their services
Do you repair all brands of TVs?
"We do just certain ones for warranty repairs: Samsung, Sony, Toshiba, RCA and Zenith. But we can do out-of-warranty repairs on other brands."
"We repair most brands, as long as we can get the parts."
"We repair all brands."
Who we talked to
Kay Hardy, owner
Radz Video Service Inc.
Sherry Banks, co-owner
How do you charge? What's the average cost to repair a TV?
"We charge by the problem with the TV. It's $150 for smaller TVs and big screens are in the $300 range."
"We'll charge by the problem if they bring it in the shop. A normal TV usually runs between $65 and $100."
"It's broken down by the job. A regular 27-inch TV runs from $65 to $100, and plasmas can run from $230 to $975."
How long do repairs generally take?
"It takes about five to seven days."
"We like to get them in and out within a few days to a week."
"Most repairs are done in a week."
Do you give free estimates on repairs?
"We charge for estimates. Smaller TVs are $30 and bigger ones are $50."
"If someone brings a big screen, plasma or LCD, there's a $50 deposit that applies toward repair. A regular TV estimate is $25, which also applies toward repair."
"It varies on the products, from $15 for basic TVs, up to $50 for high-tech plasma digital TVs."
Do you make house calls? How much does it cost?
"Yes. It's $60 for a service call."
"Yes. It's $100 for a big screen TV. Smaller TVs are $50."
"We feel to give the customer the best service possible, they need to bring the TV in. It costs $150 for a pickup and return."
What's the funniest or most unusual story a customer has told you about how they broke their TV?
"As a customer was leaving after we fixed his TV, he didn't secure it in his truck and it fell out. It was completely ruined."
"When a husband was watching football and the wife came in and threw something through the TV screen."
"We had a lady call in that threw a lamp through her big screen - not once, but twice."
What's your current favorite TV show?
"I like 'Two and a Half Men.'"
"I don't have one."