Indianapolis travel agents give tips on booking vacations

Indianapolis travel agents give tips on booking vacations

Why should people plan a trip through a travel agency?

Chris Goshell: "It doesn't cost you more to work with us than it does to book it yourself, so you're getting free advice and expertise."

Jane Essenburg: "Our agency's specialty: 60 percent of our business is to Europe. We're also individually specialized."

Brenda Daisy: "There's so many things going on with the industry and we're kept abreast of changes. If anything goes wrong, you can call our 24/7 support center."

How do you charge?

Goshell: "We don't charge because our suppliers pay us a commission when we book packages."

Essenburg: "For complex itineraries, we charge a $250 fee. For everything else, we're paid by commission from our marketing partners."

Daisy: "We're paid commission by our vendors, so it's mostly free to the consumer. If it's a complex trip, we'll let the them know if there will be a plan-to-go fee."

What makes your agency better than others?

Goshell: "My travel expertise, and I work hard to get the best price."

Essenburg: "Our personal experience and specialties."

Daisy: "Our 24-hour support."

What's the one travel tip you always give customers?

Goshell: "If you're going somewhere warm, have a change of warm-weather clothes in your carry-on."

Essenburg: "All you need is a passport, a credit card and an open mind."

Daisy: "We constantly remind everyone about the Transportation Security Administrations' three 1-ounce container allowance."

What's your favorite destination?

Goshell: "The Mayan Rivera."

Essenburg: "I can't say I have one favorite."

Daisy: "I like warm beaches in the Caribbean."


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