Indianapolis deck punch list allegedly unfinished
COMPLAINT: Gareth Jones, Southport, Ind.
"I hired Beartooth Decks Inc. to install a SunSetter awning and a Trex deck. The deck's installation was good and the SunSetter installation was fairly good, but they need some adjustments.
"The deck needs additional screws, some screws aren't attached to the subframe, and screws need to be tightened. I sent nine e-mails to the company over three months about the needed work.
"I paid for this project in full, and I've e-mailed and called asking this company to come out but they've failed to do so."
DESIRED RESOLUTION: "I need the contractor to honor their two-year warranty and make good on the items listed."
STATUS: Penalty Box
New to the Indianapolis Penalty Box
Never responded to Ellen Armbruster's complaint seeking a refund for what she says was a faulty front-loading washer.
National Home Trainers
Didn't respond to Kim Curtis' complaint seeking a refund for prepaid personal training services after she says the company failed to pay the trainers.
Hasn't responded to Jeffrey Black's complaint seeking what he says is needed engine repair work for a vehicle the company sold him.
Never responded to either David Dearing or Julie Maillet's complaints about what they say is unsatisfactory landscaping work.
Failed to respond to Laura Kehrt's complaint addressing what she says were roofing contractor's liens on her home the company was responsible for.
Classic Cleaners Tan & Laundry
Hasn't responded to Stephen Wei's complaint about a jacket he says was ruined by their dry cleaning.
Did not follow complaint resolution guidelines in responding to Toni Blackwelder's complaint about not being able to return or upgrade a washer she says was within a 30-day trial period.
Relax The Back
Never responded to Shelley Spees' refund request for a mattress that she says was within a 90-day trial period.
Deck Sealers of Indiana
Didn't respond to Judy Wirtz's complaint about what she says was unsatisfactory deck-sealing work.
Beartooth Decks Inc.
Failed to respond to either Gareth Jones or Janet Bjerke's complaints about what they say was unsatisfactory deck-building work.
Indiana Well Drilling & Pump Service
Has not responded to Nancy Esters' request that the company refund the $2,100 advance payment she says she made for well-drilling services that were never performed.