Huntington Beach remodeling contractor disputes complaint
Clark Plumbing Heating
Failed to respond to Janice Johnson's request they offer an extended warranty not for $150 but for the $50 she says they originally quoted. Third month in the Box.
Consider It Done
Didn't address Valerie Ellner's request they refund $100 she says she paid for a substandard cleaning job. Third month in the Box.
Discount Tire Center
Never responded to Tim Engel's request they refund $703 for a car axle he says came apart one day after it was repaired. First month in the Box.
Never addressed John Kosta's request they check an air conditioner they installed he says is performing below expectations. First month in the Box.
Poorly done punch list
COMPLAINT: Jorge Julian, Los Angeles
"I hired Tuscany Style Kitchen & Bath to remodel a kitchen in a new loft. They demolished a portion of my kitchen by tearing up drywall with hammers and added a poorly framed wall. They installed cabinetry, retrieved many of the drawers, and never replaced them or finished the job. They said it'd take two weeks and it's been almost a year. They split the contract into two contracts, a cabinet contract and a remodeling contract.
"They collected 100 percent of the money and they didn't install. Even the electricity wasn't up to code. Many of the cabinets were the wrong size and didn't match the drawings. The pantry had to be remade. They installed the island but there were no provisions for electricity. Also, they made all the drawers too shallow.
"The drawers were supposed to be dovetailed but were stapled together, and the drawer slides were supposed to be American but were Chinese knock-offs. Their work was sloppy and I hired another contractor to complete the job."
"I want a $15,000 refund for poor and unfinished work."
RESPONSE: Rochel Bailey, manager/bookkeeper, Tuscany Style Kitchen & Bath
"There's no merit to the member's accusations. We've done nothing illegal or immoral. We hope he'll realize there's no truth in his accusations, and we did everything we were contracted by law to do."