How to save on cable and cell phone bills
Whether you have cable TV, satellite TV, a landline phone or a cell phone, you can save money by negotiating with your current provider or shopping around for another.
Tips to get a better deal on existing service contracts:
- Look carefully at your bill. Is it accurate? Are there services you pay for that you rarely or never use? Are you still paying for a home fax or call waiting? Are there channels you never watch that you're paying extra for?
- Negotiate a better deal. Have an example of a competitor’s lower price and call the company’s consumer retention department. That piece is important - ask to be transferred to retention department. Be prepared to end your contract if you can't get a better deal. Record the name of the person you’re speaking with and note the date and time you called. These details will increase your credibility if you need to follow up later.
- Ask about a discount for bundling packages. If you get your phone, Internet and television from the same provider you’re likely to get a better price. If you don’t want all the features listed with the bundled service plan, ask the provider if they'll deduct the amount of those features?
- Is there a penalty for early cancellation of all the services?
Tips to get a deal on new contracts:
- Is the rate they're offering an introductory rate? How long will it last?
- Before you agree to any deal, ensure the new plan price includes any equipment you need to install.
- Ask about installation fees. What kind of equipment is involved? Will the installation involved any digging/wiring on your property?
Regardless whether you stay with your current provider or switch to a new one, check your bill every month to make sure the deal you negotiated doesn’t suddenly disappear.