How to Avoid Carpet Cleaning Scams

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Subject: Wrong

When spots return, it's usually due to wicking. The carpet is left soaked, and there are no dry passes made on the carpet or no high velocity fans put down. This can also lead to the carpet fibers being matted down and leaving a clean and sanitized but dingy looking carpet.


Subject: Best method

Actually steam cleaning and hot water extraction is different. Most people who don't really know mistake this for steam cleaning. The difference between the two is hot water is shot into the carpet at a certain psi depending on the type and age of the carpet. the excess water is then sucked up by a vacuum. This actually is considered the best universal method for cleaning carpet. The reason for this is that steam cleaning needs to have boiling water so it can turn into steam, crazy I know. H.W.E. doesn't and Most carpet manufacturers actually suggest this method of cleaning. This is because steam cleaning causes shrinkage.

bobby middleton

Subject: Steam cleaning

Steam cleaning carpet does not cause shrinkage. By the time the water comes out of jet it cools before hitting the carpet. It is Hot water extraction. Steam cleaning is a advertising term. 90% of truck mount owners use water around 180 to 200 and that is not the temp hitting the carpet after the water is atomized at the wand it cools very very rapidly. I have never in 20 years ever seen a carpet shrink or have and problems from hot water extraction (steam cleaning). I have cleaned some of the same carpets for 8 years every two weeks with no shrinkage Using 200 degree water.

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RUN, don't catwalk away !

If there is a strong urine smell, you have to assume their realtor noticed it even if they were acclimated to it and had them clean the carpets so there would be a chance of selling it. The fact there is still strong odor means it has saturated walls, run down behind baseboards, saturated carpet and mat and subfloor, etc.

Short of a total strip-down of all flooring and baseboards, shelves, mantles, etc and complete sanitizing and chlorine bleach treatment of thereby exposed surfaces followed by repainting and reflooring, you don't have a prayer of getting rid of it. If they let their cats spray and urinate in the house they probably did it all over the house, not in one area, as cats tend to want to go to the bathroom in a "clean" area, not in one fixed spot like dogs.

You are looking at probably $20,000 to get rid of the smell for sure, and even then if the house gets humid in rainy or hot sticky summer weather, the smell could come back out of subflooring, etc.

There are a lot of houses out there - I would bet you looked at this one with intent to buy because it was cheap compared to the competition - well, now you know why, and if you buy it I bet you will know why again every time you come into the house, and get run over by the same train when YOU try to sell it.

Just walk away.


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