Houston homeowner says home office remodel was a disaster

Houston homeowner says home office remodel was a disaster

Member complaint

I hired 4 All Granite, Tile & Wood of Richmond, Texas, to remodel a home office and install a bathroom.

I was dissatisfied from the start with owner Moses Ribeiro’s shady negotiation practices and the way he couldn’t figure out how to itemize a bill. I chose him because he gave us the cheapest bid. Now I know why.

One of his employees damaged my new stove. Moses said I had no proof of who did it, and it was up to the employee and I to resolve.

Moses did a number of jobs incorrectly that could’ve been overlooked if not for the biggest issue of all. Moses, who isn’t a licensed plumber and doesn’t have one working for him, installed plumbing in the new bathroom.

Related: Angie's List Guide to Hiring a Plumber

I’ve had 10 different plumbers look at his work after the toilet clogged and couldn’t be unclogged with a plunger or toilet snake. Each time, I received a shocked reaction from the plumbers.

He installed the wrong pipes, installed them improperly and in the incorrect location. I now I have to pay $5,000 for plumbing repairs.

I want a $5,000 refund.

Ellanda Hutchinson, Katy, Texas

Status

Penalty Box

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