Hot tub missing panels ordered by homeowner
MC Painting & Deck Restoration Inc.
Did not respond to Steve Zisser's request for a $2,000 refund or repairs on the garage he says they did not properly paint.
Hasn't responded to Ellen Loch's request for a $900 refund for contracted work she says never begun.
Integrity Building Solutions
Never responded to Ron Ambrosia's refund request of $1,300 for carpentry and remodeling work he says was never completed.
Never responded to Joseph Machado's request for the hot tub panels he purchased with his original order.
Time Warner Cable
Refused to respond to Victor Dodds' request for an apology after their technician failed to show for their appointment.
Failed to respond to Richard Oder's request to have his front door reinstalled properly.
Also in the box...
Romanoff's Classic Tuxedo
COMPLAINT: Joseph Machado, Baltimore, Ohio
"I purchased a hot tub from Backyard Oasis at a home show. I was satisfied with the hot tub and its installation, but at the time of purchase, I was offered an option of exterior panels to be furnished with the hot tub.
"When it was delivered, it came without the panels I selected. Despite the promises of the salesman and the installation team, I still haven't received the panels, and I have received no response to any of my inquiries."
DESIRED RESOLUTION: "I would like to obtain the gray stone panels for my hot tub that were promised by owner Steve Ventre when I purchased the hot tub, as well as an explanation of why no one has returned my calls."
STATUS: Penalty Box