Homeowner says Zionsville remodeler took his deposit and disappeared

Homeowner says Zionsville remodeler took his deposit and disappeared

Member complaint

I hired All Star Contractors of Zionsville, Indiana, to remodel my home. I signed a contract and gave the company a $7,500 deposit for remodeling.

The company hired an architect, took measurements and made a blueprint. They were supposed to send me a weekly email with updates. At first, this happened, but then the owner started giving me excuses. He was supposed to start work months ago, but nothing has happened.

I’ve called, left messages and sent certified letters. I just want my money back.

Andrew Lobashevsky, Carmel

Status

Penalty Box

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Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.


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