Homeowner says Venus contractor takes money, doesn’t finish work

Homeowner says Venus contractor takes money, doesn’t finish work

Member complaint

I hired Aubrey’s Custom Doors, Trim and Mantel in Venus, Texas, to hang two interior doors, build some shelving units and seal a doorway with drywall on both sides, then finish and paint it.

After Aubrey Walker changed the start date once, he showed up and finished the drywall and doors in one day. He was supposed to return after his painter finished the walls a few days later. The painter didn’t show up two times, and when he did, his work was atrocious.

As soon as the painter finished, Aubrey came to get a check. He assured me he would return to finish the other tasks, so I paid him in full. But he never came back, not even to clean up the trash he left. He made promises, but always broke them.

I want him to finish the work and provide a $480 refund, or not finish and offer a $550 refund.

Margaret McGuinness, Arlington, Texas

Status

Penalty Box

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