Homeowner says trimmer remedies damage after tree falls the wrong way

Homeowner says trimmer remedies damage after tree falls the wrong way

Member complaint

I hired Gerald’s Tree Service of Bonita Springs, Fla., to remove 30 pine trees from my property.

They cut a tree that fell the wrong way and landed on my shed. The tree wasn’t tied off with a rope to make sure it wouldn’t fall that way. It damaged the shed roof, one side and two trusses inside.

I’ve tried to contact owner Gerald Izell repeatedly, finally reaching him. He said he’d repair the damage, but I haven’t heard back from him yet, even though I followed up again.

I feel like he’s dodging me. I would have been happy with the company’s performance, but his reluctance to follow up and get this fixed has made this an unpleasant experience.

I want Gerald’s to repair the shed.

Linda Metcalf, Naples, Fla.



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