Homeowner says pest control company's seal against rodents failed

Homeowner says pest control company's seal against rodents failed

Member complaint

I hired Critter Ridder Texas of Manchaca, Texas, to seal my home to prevent rodents and other pests from getting in. They told me all the animals were gone and that they sealed my home.

Within a few days, I heard something again. They came out to put up more traps.

A city official came to inspect the house and told me it wasn't sealed properly.

The company told me they would send someone back to properly seal the house, but hasn’t done so.

A rat bit me, and I had to get a rabies shot. I've been sleeping in my car ever since. I still hear the rats in my roof.

I want a refund of $758 — the amount I paid for the initial treatment.

Amelia Hayes, Austin, Texas

Status

Penalty box

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