Homeowner says Peachtree City pool company turned pool green

Homeowner says Peachtree City pool company turned pool green

Member complaint

I hired Maliblue Pool of Peachtree City, Georgia, to install a pool. After they installed it, there didn’t appear to be any major defects, so I paid the contractor in full.

Not long after, though, the pool turned green because it was not able to manage stable chlorine levels, and the coping appeared to be chipping a bit.

The contractor shocked the pool with chlorine and it cleared. However, the shock treatment on my saltwater pool stained the sides and bottom of the pool. The contractor stopped by several times and dumped various chemicals into the pool to eliminate the staining.

It turned out that the salt converter Maliblue installed was defective and needed to be replaced, and we couldn’t swim in the pool for much of the summer. By the end of the summer, the sides and bottom of the pool were brown (they were originally gray), and the coping began to crumble into the pool.

I didn’t hear from the contractor for a long time, but Maliblue eventually drained the pool and demolished our coping. But they won’t finish the warranty work until we pay them additional money.

I want the company to refund us $6,000, clean the stained pool and replace the coping.

Allen Butler, Decatur, Georgia

Status

Penalty box

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