Homeowner says Minneapolis contractor took payment, never started work

Homeowner says Minneapolis contractor took payment, never started work

Member complaint

I hired Donovan M. White Construction in Minneapolis, and owner Dean Donovan, to replace my roof and siding a few years ago. After replacing the roof, I had a leakage problem around a valley in the roof, when snow would gather and melt. I really never blamed him for this — I’d try to keep that area free of snow.

I finally called Dean and asked him to give me a bid to fix the problem. He gave me a bid of $600, and said the job could be done in one to two days.

I had gotten to know and trust him when he was replacing my roof and siding, so when he asked for the money upfront, I ended up giving him a check for $600. I soon realized I had made a mistake,

I cannot remember how many times I’d wait for him to show and he didn’t call to inform me that he wasn’t going to show. When he did answer his cell phone or email me, he had one excuse after another as to why he didn’t show. All I want is my $600 back.

Jack Gabel, Minneapolis


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