Homeowner says Minneapolis-area movers damaged antique
Minneapolis/St. Paul Penalty Box
Didn't respond to Kristin Garcia's request to pay $290 for damages she says the company caused to a piece of antique furniture.
Didn't respond to Mary Lynn Bechtel's request for a refund for what she says was unnecessary work and a faulty diagnostic.
Northwest Metro Irrigation
COMPLAINT: Kristin Garcia, Medicine Lake, Minn.
I hired College Muscle Movers LLC to move our single-story home from St. Paul to Minneapolis. They damaged several pieces of our furniture, including an antique piece that can't be replaced. The day after our move, I notified the owner, Jared Poling, about the damage. He asked me to submit a claim, which they would pay "with no problems."
I have left many messages for Jared – none of which was returned until I spoke with the Minnesota Department of Transportation regarding licensing laws. College Muscle Movers was not licensed by the state and could face penalties for advertising their services. After someone from MDOT called Jared, he returned my calls. He promised to send a check for $290 to repair the antique piece. After approximately a month, I have still not received that check.
DESIRED RESOLUTION: I would like the company to send me a money order for $290 so I can repair the antique piece.
STATUS: Penalty Box