Homeowner says landscaper failed to properly install irrigation system

Homeowner says landscaper failed to properly install irrigation system

Member complaint

I hired Artistic Landscape Design & Tree Service of Albuquerque, New Mexico, to install a drip irrigation system. They started the work, but didn’t finish it, and I have been trying to get them to complete the work ever since.

The line that runs to the backyard was supposed to be buried. Not only is it not buried, it’s draped over the fence. They gave me nothing but excuses when they returned my calls, which wasn’t often.

The drip system isn’t working properly, and it floods my neighbor’s yard. They also trampled some of my plants and never mentioned it. They put the drip system in for the new plants instead of for the entire landscape, which is what I wanted. I want them to finish the job.

Yvonne Smith, Albuquerque

Status

Penalty Box

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