Homeowner says Indianapolis tree service left debris in lawn

Homeowner says Indianapolis tree service left debris in lawn

Member complaint

I hired Cutter’s Tree Service of Indianapolis to cut down a tree for me, but they left chips from the tree all over my grass. I asked them to rake it up and to get the branches off my roof. They told me they would fix this, but never did. They also broke six edging stones that now need replaced.

The day I gave them my check for the tree service, they immediately cashed it. It couldn’t take more than 30 minutes to finish this job, but they keep putting me off.

I want the branches removed and the chips out of the lawn.

Status

Penalty Box

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Our Angie’s List complaint resolution team attempts to resolve disputes between members and service providers. During this process, three outcomes can happen: Penalty Box, Resolved or Stalemate. Companies that don’t respond to a member’s complaint will be placed in the Penalty Box until they respond. A case becomes Resolved if a company addresses the complaint to the member’s satisfaction, or it becomes a Stalemate if the provider responds, but the company and the member can’t reach an agreement. Find out more about the Complaint Resolution Process.


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